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FAQs

question: How much of the POLYWOOD® plastic lumber is recycled?

answer: Most of our plastic lumber is made from post-consumer bottle waste, such as milk and detergent bottles or other HDPE post industrial material. Read More

question:What is HDPE?

answer:HDPE stands for High Density Polyethylene which is an exceptionally durable plastic that has infinite recyclability. Read More

question:Is the POLYWOOD® color only on the surface?

answer:No, the color in POLYWOOD® lumber runs all the way through.

question:How much do POLYWOOD® Chairs weigh?

answer:The weight of a POLYWOOD® chair is similar to that of a hardwood chair averaging 30 to 50 Lbs. each. This means that even in strong winds you won't have to worry about these bad boys blowing away.

question:Does it contain wood or natural fibers?

answer:POLYWOOD® lumber is made from HDPE and does not contain wood or any natural fibers.

question:Is it UV protected?

answer:POLYWOOD® lumber contains UV-inhibited pigment systems that reduces fading.

question:Can it be painted?

answer:POLYWOOD® lumber does not need to be painted, stained or sealed in any way due to the durable nature of the material.

question:Can it be sanded?

answer:POLYWOOD lumber cannot be sanded. Sanding will cause further damage.

question:How do I clean POLYWOOD® furniture ?

answer:For regular maintenance simply wash the product with soap and water. For advanced cleaning or to remove fungi, use a solution of 1/3 bleach and 2/3 water. Fungi can also be removed using any readily available anti fungal product. Read More

question:Can POLYWOOD® furniture be power washed?

answer:A high pressure power washer may be used for regular maintenance to keep your furniture looking like new. Pressure should not exceed 1,500 psi, which is the equivalent of a car wash. The surface characteristics of the product may require the use of a soft bristle brush to get into the creases.

question:What is the hardware made from?

answer:For optimal performance and longevity POLYWOOD® furniture uses genuine stainless steel hardware.

question:Does POLYWOOD® furniture have a warranty?

answer:POLYWOOD® warranties to the original purchaser for a period of twenty (20) years of residential use and one (1) year for commercial use starting from the date of purchase. Read More

question:Is assembly required?

answer:POLYWOOD® furniture is designed to require minimal assembly. Some models even unfold right out of the box with no assembly necessary. Those that require assembly often take less than 30 minutes to complete and include basic tools with simple instructions.

question:What are the POLYWOOD® Cushions made out of?

answer:For the best year around performance in outdoor settings POLYWOOD® Cushions are made from Sunbrella® Fabrics.